We are using DHIS2 server in version 2.33 with a tracker program.
The information for each tracked patient consist in some basic information and several pictures organized on one stage. Each patient can have several events, each one with images. All the information comes from an Android application.
Recently we have been facing a problem with emnpty TrackEntityInstances. They come just with one of the Entity attributes filled up (the one we use as code for the patient).
Those TEIs do not appear in the list of TEIs but they do when they are searched for, with the message “No im - nci participant found in the selected program. Showing results from other programs”
When I click on the Tei shown it takes me to the same program.
My question is, Which search is that window performing to get the PID?
As this is a syncronization and the information we need is mostly included in the images, I would delete all the PIDs in the same situation before asking the field people to try the syncronization process again.
Thank you
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