Hello, it’s Helen here.
I have configured a tracker program with multiple program stages (representing quarters). Each program stage contains multiple sections with many data elements capturing specific values.
We are encountering an issue where, if we enter data into the tracker capture for a specific stage and then clear the browser cache before the event is completed, some of the entered data disappears, requiring us to re-enter them. This becomes particularly challenging when there are many sections to fill.
As stated in the documentation, the data entered in tracker capture is meant to be saved automatically (as indicated by the field turning green once data is entered). Therefore, this issue should not be happening. Could anyone please provide a solution for this?
Thanks!
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