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Problems uploading images to tracker program

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Hello.
Im recent to DHIS2 and I am at the moment mantaining an android application that uses the sdk for DHIS2 to communicate with our servers. We are using a tracker program that collects Images in the field asociated with patients and the metadata asociated with thse images.

We are facing two main issues.
One is that in some cases the patient information is reaching the server but the images are not. No stage is created asociated with the patient.

The other one is that the stages are created, but the images don’t get to the server correctly. When we enter the patients page in tracker this message is shown:
image

And clicking repeatedly the close buttom we can see that the images have not reached correctly:

Anyone here with similar problem?

Best regards

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