Good day,
Using the Android Settings Web App, we have limited the maximum events to download for a specific capture program (without registration) to avoid thousands of records being synced to user’s phones.
The problem is that the number of events downloaded to the Capture app for the program (for which we have set the specific limit) still far exceeds to limit we have set. For example, the setting in the below screenshot result in 3000+ events being synced to the user’s phone.
If you go into the Capture app settings and go to Sync paramaters, it detects that there is a program-specific setting that matches what was selected in the Android Settings Web App.
Am I missing something in the setup or am I misunderstanding something in terms of how these limits are actioned for events without registration?
Any technical guidance or advice would be greatly appreciated.
Thanks,
Andre
5 posts - 2 participants