Hey,
I am encountering an issue with downloading reports from customized forms in DHIS2 version 2.40.0.1. While the reports display correctly within the DHIS2 interface, the downloaded XLS and PDF files are consistently 0 KB in size and contain no data or fail to complete downloading.
When generating reports from these customized forms, the data displays correctly on the screen with all expected information present. However, when I attempt to download the report in either XLS or PDF format, the download completes, but the resulting file is 0 KB and empty. I have checked the browser console for errors and found no relevant messages during the download attempt. Additionally, I reviewed the server logs but did not find any clear indicators of what might be causing this issue. The server has the correct file permissions, and other file operations are functioning as expected. This problem is isolated to customized forms; reports generated from standard forms download correctly in both XLS and PDF formats.
I would appreciate any guidance or support you can provide to help resolve this issue. If there are any specific logs or additional information required, please let me know, and I will be happy to provide them.
Thank you for your assistance.
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